- Parts
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- Find the Best Plungers
- Running Toilet
- How to Plunge a Toilet
- Service Korky Fill Valve
- Loud or Broken Fill Valve
- Jiggle Handle to Flush
- Toilet Flushing on Its Own
- Toilet Flushing Twice
- Leak at Tank and Bowl
- Anatomy of a Toilet
- Select a Flush Valve Seal
- What Size Flapper Do I Need?
- How to Plunge a Sink
- How to Install Toilet Levers
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Toilet Genius℠
Parts and Support Assistant
Hi! I'm the Toilet Genius®. I’m here to help you find the right parts and support to keep your toilet flushing.
Have the answer to your question in less than 1 minute.
Select an option to get started:
Tell us where you are at in your part search...
Do any of these common toilet issues describe what you’re experiencing?
My existing Korky fill valve isn't working properly
My toilet is running
What size flapper do I need?
My fill valve is loud or not working properly
I need to jiggle the handle to flush
My toilet is flushing on its own (ghost flush)
My toilet flushes twice
There is water leaking between the tank and the bowl
Learn the parts of the toilet
None of these describe my issue.
Please contact our Customer Service team:
1-800-528-3553 or sales@lavelle.com(helpful hint: Try updating your fill valve and flapper (the two most commonly replaced repair parts) to solve your issue.
Do you still have your Korky packaging handy?
If yes, type the Korky part number (found in the upper right hand of the packaging), into the search bar below. This will take you to the installation video.
NoWhat type of flushing system does your toilet use?
Great, what type of part does your toilet need?
Do any of these common toilet issues describe what you’re experiencing?
My existing Korky fill valve isn't working properly
My toilet is running
What size flapper do I need?
My fill valve is loud or not working properly
I need to jiggle the handle to flush
My toilet is flushing on its own (ghost flush)
My toilet flushes twice
There is water leaking between the tank and the bowl
Learn the parts of the toilet
None of these describe my issue.
Please contact our Customer Service team:
1-800-528-3553 or sales@lavelle.com(helpful hint: Try updating your fill valve and flapper (the two most commonly replaced repair parts) to solve your issue.
No problem. Search from the categories below.
Flapper & Seal Replacements 
Fill Valve Replacements 
Flush Valve Replacements 
Wax Free Gaskets 
Tank Levers 
Tank to Bowl Gaskets 
Plungers 
Accessories 
Kits Select your flush valve or tower.
Now that we have identified your toilet’s issue, let’s find the correct part.
Select your toilet brand.
Does your flush valve look like any of these?
Based on the information you provided, we recommend the following:
Helpful Hint: Most leaks can be fixed by replacing your seal.
Based on the information you provided, either of the following options will work with your toilet:
Helpful Hint: Most leaks can be fixed by replacing your seal.
Based on the information you provided, either of the following options will work with your toilet:
Helpful Hint: Most leaks can be fixed by replacing your seal.
Based on the information you provided, either of the following options will work with your toilet:
Helpful Hint: Most leaks can be fixed by replacing your seal.
Based on the information you provided, we recommend the following:
Helpful Hint: Most leaks can be fixed by replacing your seal.
If not sure, please contact our Customer Service team:
1-800-528-3553 or sales@lavelle.com
Now that we have identified your toilet’s issue, let’s find the correct part.
Luckily, the Korky Platinum & 2X Long Life fill valves fit 99% of toilets, so we don’t need any additional info from you.
We also offer the Platinum fill valve as part of a kit.
Are you interested in upgrading your toilet?
No problem. We hope we were able to help. More questions? Contact 1-800-528-3553 or email sales@lavelle.com
Let’s measure your flush valve opening to determine.
Does your flush valve opening or existing flapper measure 2" or 3"?
Based on the information you provided, either of the following options will work with your toilet.
Please note: If you have a Kohler 1-piece toilet, a specialty flapper is needed and repair kits will not fit. More questions? Contact Customer Service: 1-800-528-3553 or sales@lavelle.com
Based on the information you provided, we recommend the following:
Please note: If you have a Kohler 1-piece toilet, a specialty flapper is needed and repair kits will not fit. More questions? Contact Customer Service: 1-800-528-3553 or sales@lavelle.com
Now that we have identified your toilet’s issue, let’s find the correct part.
What do you need to plunge?
Based on the information you provided, either of the following options will work with your toilet.
Now that we have identified your toilet’s issue, let’s find the correct part.
Luckily, our tank levers are universal to fit the majority of toilets, so we don't need any info from you.
Simply choose from the styles and finishes below.
Luckily, the Korky WaxFREE gasket is designed to work with all floor-mounted toilets, so we don’t need any additional info from you.
Based on the information you provided, we recommend the following:
Based on the information you provided, we recommend the following:
Based on the information you provided, we recommend the following:
Note: If your toilet is a Brevard smart toilet, please call Delta for assistance: 1-800-345-3358
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
Do you have a 1-piece or a 2-piece toilet?
Does your flush valve look like any of these?
If not sure, please contact our Customer Service team:
1-800-528-3553 or sales@lavelle.com
Was your toilet made or installed before 2000?
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
Let’s measure your flush valve opening to determine.
Does your flush valve opening measure 2" or 3"?
Let’s measure your flush valve opening to determine.
Does your flush valve opening measure 2" or 3"?
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
Based on the information you provided, we recommend the following:
Based on the information you provided, either of the following options will work with your toilet.
Was your toilet made or installed before 2000?
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
What size or type of flush valve does your American Standard toilet have? (Note: the VorMax with 2 flappers is uncommon)
Based on the information you provided, either of the following options will work with your toilet.
Upgrade your entire toilet
Flappers also available as a part of repair kits.
Based on the information you provided, we recommend the following:
If not sure, please contact our Customer Service team:
1-800-528-3553 or sales@lavelle.com
Your toilet requires a specialty part.
Please contact American Standard support: 1-800-442-1902
Based on the information you provided, either of the following options will work with your toilet.
